Warranty

45 Days Money-Back and 24-Month Worry-Free Guarantee

You may return your undamaged product and packaging within 90 days of purchase to receive a FULL REFUND for any reason.

 

Other Warranty

Please kindly note that all our products are produced under strict quality inspection. In addition to 90 days money-back and 24-month worry-free guarantee

 

Q: How does customer claim the warranty?

A: Step1: Please offer your order number from LITOM Official website or Amazon you bought the products.

Step 2: Describe the problems, or upload some photos about the problem, send the issues you claim to support@ilitom.com

Step 3: Our support team will reply the issue, offer solution within 24 hours.

 

   

Q: What isn’t covered by the warranty?

A: The product is over 24 months and it is damaged by the customers themselves. 

 

Q: When does the warranty begin to take effect?

A: It begins the day you place your order.

  

Q: What is a valid proof of purchase?

A: You can tell us the order number or send us the screenshot of the order.